Acer Aspire A515-51 - Keys 7 and 8 not working on the number pad

finchie123
finchie123 Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi,

I have noticed that the keys on the number pad 7 and 8 are not working. This isn't an issue with number lock, as the other numbers work correctly.

Does anyone know if there are any possible fixes for this? Perhaps if some form of accessibility options is on by mistake (I can't find anything though)? Or is it likely to just be a faulty laptop?

Many thanks,
finchie123

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,606 Trailblazer
    Hi,
    Go to Device manager(right click start), expand keyboards, highlight and right click Standard PS/2 keyboard, click Properties and uninstall the driver in Driver tab, reboot and let Windows reinstall the driver.


  • finchie123
    finchie123 Member Posts: 2 New User
    Hi,
    Go to Device manager(right click start), expand keyboards, highlight and right click Standard PS/2 keyboard, click Properties and uninstall the driver in Driver tab, reboot and let Windows reinstall the driver.


    Done this, and unfortunately it made no difference. The 7 and 8 key on the number pad are still not functioning