Half of left viewport is black.

Options
Kapope
Kapope Member Posts: 2 New User
edited February 16 in 2018 Archives
Set up and turned on WMR headset last night and it was flickering black in my left eye. I updated my nvidia drivers and that made it so rather than flicker half the left eye just went solid black as if half the eye has died/unpowered.

I have had the headset running fine before this a couple of times.

I followed the flowchart and I'm pretty sure I fall into the "hardware issue" category.

I am wondering if there is a fix or if this is a "ship it back to acer" thing. Any help and input is appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Options
    if you can try it on another PC will be the best, if not, just give Acer support a call.
    I'm not an Acer employee.
  • Kapope
    Kapope Member Posts: 2 New User
    Options
    Tried it on another PC, same as on the laptop. Half of my left eye is dead! Contacting Acer now. Thanks for chiming in, IronFly.