Help me please

Me12
Me12 Member Posts: 3 New User
edited March 22 in 2018 Archives
Hello I have an Aspire A515 series.  It is not booting up at all.  I have tried resetting the battery using the reset button on the bottom of the laptop.  It is giving me a black screen and not doing anything at all. I'm not sure what to do. Thanks

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Is the power supply is properly plugged in?  
    Do you see any indicator lights when you turn On the laptop? 
    Do you hear the internal fan running? 
    Disconnect any external devices that are connected. 

    Check if you able to get the BIOS screen 
    Press and hold the Power Button for 5 seconds to turn your computer completely off. Power on the system. As soon as the first logo screen appears, immediately press the F2 key to enter the BIOS. 

    If you get the BIOS screen, exit from BIOS and try to start the computer in safe mode. 

     


  • Me12
    Me12 Member Posts: 3 New User
    I just started it and it says automatic repair and then the screen is black.
  • Me12
    Me12 Member Posts: 3 New User
    How do I start in safe mode?