[ACER] LED screen Streak or hair

VoniaakIT
VoniaakIT Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello,

I bought a laptop last month and I just realized that there is a fine gray line between the screen and the slab because nothing on the outside.

See the photo attached.

Does someone have the same problem on a new PC?

Thank you.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    This could be some manufacturing defect or be just damage, so I suggest you to contact Acer or return te laptop to the retailer you purchased the laptop from, if it is still within the return policy.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • VoniaakIT
    VoniaakIT Member Posts: 2 New User
    Ok thank you