Acer Aspire 6920G Running Windows 10 Black Screen with No Cursor on Startup
Hi Folks,
first time using a forum for computer issues but I have a doozy. Every single time I start my laptop (either on boot up or wake up from sleep) I see nothing but a black screen with no cursor. It's not completely dark however as I can very barely see the background and I know the computer is working behind the scenes. My workaround has been to hit the Windows-P function and hit Down-Enter then Up-Enter to switch the screen display and after between 10 and 50 times I'm successful. I've scoured the internet and tried everything including driver uninstalls/reinstalls/updating/etc, all the way up to a full Windows 10 reinstall from scratch (among countless other things). This tells me it's not a graphics card issue as once it starts up it works flawlessly until I shut it down and restart another time (I'm using it right now). Once I finally get the machine up and running I am able to also restart without any issues. Based on the number of users with legacy laptops out there with similar problems this seems to be a compatibility issue with Windows 10 but they won't seem to admit to anything.
Specs:
Acer Aspire 6920G
Windows 10 64-bit x64
Nvidia GE Force 9500M GS (Stock)
4GB Ram (Upgraded from 2GB to 4GB years ago)
Intel Core 2 Duo CPU T5750@2.00GHZ
Any advice on this issue would be greatly appreciated as this old laptop still has lots of life in her yet!
Thanks!!!
