Thunderbolt 3 drive won't connect

Member Posts: 11 New User
edited November 2023 in 2018 Archives
I just bought a LaCie 2Big Dock Thunderbolt 3 RAID drive but Windows does not see it in the Explorer. It shows it in the eject mounted drives button on the taskbar but not in Explorer. I have updated the Windows 10 drivers for Thunderbolt 3 and also the Acer drivers as well but still no dice. What should I do?

Answers

  • Member Posts: 11 New User
    It does not see it when connected via USB 3 either.
  • adamo000
    adamo000 Member Posts: 61 Devotee WiFi Icon
    What Acer do you have? 
  • Member Posts: 11 New User
    Predator 15

  • Member Posts: 11 New User
    I found the answer on YouTube. Thanks.