Predator xb271 monitor - sound was working, now it's not.

robuck86robuck86 Member Posts: 1 New User
edited February 2018 in Predator Monitors
I have Win10 PC with a new xb271 monitor. The sound was working fine and now I hear nothing from the monitor? I don't know what changed since then. I turned off DTS and the sound came back, then I turned DTS back on and lost sound again. Now even turning DTS off doesn't help! 

I still see the green level meters bouncing on the volume mixer, but no sound comes out.  Volume is obviously turned up.

Should I be picking Realtek Digital Output or XB271HU A?

If I do a "test" on XB271HU A I hear a test tone on the monitor.

Any idea what's going on? Headphones still work on the front jack of my PC.

FAQ & Answers

  • sinkiezsinkiez Member Posts: 2 New User
    I am also having the same issue. I think it may have started when I updated gpu drivers (gtx1080). Am going to roll back to previous driver and see if that or a combination of turning DTS on/off will help. Can someone from Acer please help us?
  • sinkiezsinkiez Member Posts: 2 New User
    Just rolled back to previous driver and its FIXED. NVIDIA driver was conflicting with DTS or some other function of the xb271. I'll forward this to them.
  • captainwigginscaptainwiggins Member Posts: 2 New User
    There is no sound coming from my computer
  • NITIN2019NITIN2019 Member Posts: 1 New User
    SAME  
    HERE

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