Aspire R15 Backlight / Dark Spots

bopp1
bopp1 Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hello all, I bought an Aspire R15 from Amazon a few weeks ago. When the display brightness is turned low, I can see black splotches all across the bottom edge of the display - this is especially apparent when watching fullscreen video, or in the Windows 10 search bar (see photos). It almost seems like every other LED in the backlight is turned off along the bottom edge. I have an identical computer at work that doesn't have this issue. Does anyone know if this is a common issue with this model? If I send it in for warranty service, are they going to replace the screen, or will they say it's an acceptable minor issue? Could also just return it to Amazon...but if there's a good chance I'll get another one like this, I might be looking at a different brand. Thanks!


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