Warranty for predator helios 300 G3-572-78JY

kdouglas
kdouglas Member Posts: 4 New User
edited November 2023 in 2018 Archives
Hi,
I ordered a helios 300 model number G3-572-78JY (i was supposed to be receiving the model number which has just the 256gb ssd storage with an expanadble 2.5" slot on the bottom), but by a mix up on the listing page, i will be receiving the model with 128gb ssd + 1tb hdd). Will this void the manufacturers warranty if i replace the 1tb hdd with a 1tb ssd? It would be as simple as unscrewing the hdd caddy and screwing it on the ssd and plugging in the sata cable correct? I am not seeing why it would void the warranty since the 256gb ssd model has that free accessible slot. The seller has offered me to return the item but i got it at a good price and the time to wait for a return and refund so i could get the correct model would be a huge hassle. But if it voids the warranty i will have to send it back since i already purchased a 1tb samsung 850 evo. Probably a silly question but i just want to be 100%!

Thanks!

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Replacing the HDD with SSD won't void the warranty, unless you break something in the process. The warranty won't cover the SSD.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Replacing the HDD with SSD won't void the warranty, unless you break something in the process. The warranty won't cover the SSD.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • kdouglas
    kdouglas Member Posts: 4 New User
    Thanks! I really look forward fo getting the laptop :) im upgrading from a super old asus with only a gtx 620M graphics card i used for school.

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