How do I fix the sound on the Aspire 5?

erd0303
erd0303 Member Posts: 1 New User
edited July 2023 in 2018 Archives
There's no sound when I play pandora or movies. The microphone is no longer working either.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Hi, 
    Are you using the same operating system shipped wiht your laptop?
    Was there any windows update?
    Have installed any new software?

    For help fixing audio or sound problems, try the audio troubleshooter. It might be able to fix audio problems automatically.
    To run the troubleshooter, select the Start  button, type Troubleshoot, and then select Troubleshoot from the list of results. Select Playing Audio > Run the troubleshooter.

    If that didn't work, try this:
    Uninstall your audio driver: open Device Manager, right-click (or press and hold) the audio driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver.

    Let us know if you need further assistance. We will be happy to help you.


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