N4640G desktop and Intel SA00086
I ran the ME firmware flash took that Acer provides in their Intel SA00086 advisory.
This is suppose to update the ME driver and FW.
Well, once I run the flash on my machine(s), I get the following message(s) once I re-run the intel SA 00086 diagnostic tool....
Note: I have seen the message appear on almost everyone of the 20+ machines I ran this on...
Service Intel(R) TPM Provisioning Service is not running. Please contact your system manufacturer for support.
Or I get this other message.
Intel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed.
Another issue I am noticing is that the script "main.bat" never completes and I keep seeing "ME Online Updating..." scrolling over and over. This has happened for 24+ hrs. A reboot does prove that the flash has taken place, but I still get the errors above.
Overall, this seems to be tied to specifically the N4640G desktop at this time.
I would really appreciate someone from Acer to assist with this as it is completely unaccetiable that Acer's tools do not work correctly.