Why is my computer randomly turning off after only a year and a half

DarkFall
DarkFall Member Posts: 1 New User
edited February 2024 in 2018 Archives
So I've owned the tc-605-ef30 of the Acer aspir desktops for just a little bit more than 2 years, but I have been trying to fix this problem since July of 2017. My computer randomly shutdowns without warning every 1-4 hours of using it, but thats not all. Sometimes it does a complete shut down, sometimes the monitor gets disabled but my keyboard is still glowing and my tower's light and fans are still on, and sometimes everything but the tower turns off. This really aggravated me recently considering I was almost done tying up a draft for my essay when the computer shut down, luckily I had a recent copy saved, but it still annoyed me. Does anyone know what the problem is and how to fix it?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,467 Pathfinder

    Sorry you're having this problem and not getting much response, let's fix this issue.

    I am unaware of the troubleshooting steps that you have already performed, let's narrow down the issue.
    Are you using the same factory shipped operating system shipped with your computer?
    Have you made any hardware changes on your computer, like memory or hard disk upgrade?
    Is there any over heating issues with your computer?
    Does this happen when using any specific application or while playing games?



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