Predator Helios 300 cooling issues

Cueyo
Cueyo Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
I recently sent my Predator Helios 300 to Acer Repair to fix any issues that it had, after a few weeks I got it back; while some a lot of the stuttering has disappeared, but the one issue I had (which they supposedly fixed, as they have replaced the GPU cooler) was my GPU overheating. After a little research on my own, some undervolting and moving my laptop to a cooler location, the GPU now only max's out at 80C at max load, while the CPU hits 65C at max load. I was able to reach these temps because of the location change (which lowered my temps by 10C-15C, and undervolting by .150V. At this point I'm out of options, and I'm considering two things, repeating my CPU and GPU (which I heard would fix overheating issues tremendously); or I could return it, as I would not like to have this experience once the summer comes around and I can't really control ambient temp. What do you all suggest I do. I would also like to note that my temperatures before I sent it in were 95C-99C on the GPU under max load, and stuttering was abysmal, once I got it back (before I changed rooms and undervolted) the temps were a max of 94C under max load and stuttering was almost non-existent.

Answers

  • Hashirama
    Hashirama Member Posts: 15

    Tinkerer

    How long did it take for them to repair it once it arrived at the warehouse in Texas? The maximum should be 10 days but I'm not hearing from them even though 10 days has passed.
  • Vamparics
    Vamparics Member Posts: 21 Troubleshooter
    i have helios 300 and i have some problems if u dont mind can u check them for me or can u give me your twitch or smth i can speak with u because i am so confused i would be glad rlly thanks in advance i would like to ask u fast few questions now what windows 10 version u use u can check by run>winver also i would like to know what is your nvidia/intel version beside do u have screen freeze after startup can u do small check for me after u start your laptop can u try pressing on the battery sign in the taskbar and fast move the cursor does it freeze for 2 secs or its fine thanks in advance