\windows\system32\winload.efi error code: 0xc0000001
I am using Acer Aspire V5 with windows 8.1
I am having blue screen problem and below are the information that i have:
Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a required file is missing or contains errors.
File: \windows\system32\winload.efi
Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.
Press Enter to try again
Press F8 for Startup Settings
Press ESC for UEFI Firmware Settings
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I tried to Enter, F8 but nothing help, I tried to enter UEFI Firmware Settings but I forgot my password.