Can anyone help E5-521-45BU black screen no bios screen?

Osirantz
Osirantz Member Posts: 1 New User
edited July 2023 in 2018 Archives
Hi I have a serious problem (i think) with my E5-521-45BU laptop, has a black screen and won't even go to bios screen.  Have tried the take out battery trick, worked but now doesn't, so I know its not the connections or monitor.  Did do the free win 10 upgrade, am thinking it is a win10-bios compatability issue. I do see there is a win 10 bios update for my laptop here at acer but can't find the support to install.  Have searched the net and even contacted microsoft to no success.  There is a youtube video that reflects the same problem of a different model laptop but the specifics for the update bios procedure arent the same, not sure what to do can anyone help? have been advised to take it into shop but can't afford it, serious answers please.