Stuck on system restore software installation office 2010

MClarice
MClarice Member Posts: 1 New User
edited March 2024 in 2018 Archives
Hi. I'm stuck on software installation every time I reformat my acer laptop. I search solutions for this but in the end I can't understand the terms they use in post haha. All I could do is wait. Before, it only took 2-3 hours to finish this software installation. However, every time I reformat my laptop, the more it takes time to finish than the previous reformats. Hope you could help me.

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon

    CAUSE

    A necessary Office file may have been deleted, or a file used by the Office application was corrupted during a program crash or your computer's hardware may be at fault.

    SOLUTION

    Office 2010


    1. Click on the start button and type in Programs and Features. This step works for Windows Vista/7/8/8.1/10.
      windows10_1PNG
    2. Find Microsoft Office 365 ProPlus .... If you have office installed in a different language, then ending may not be exactly the same as the picture below.Select change
      windows10_1PNG
    3. Select Online Repair for the best chance of fixing the issue. You will need to close all Microsoft programs before clicking repair, this includes Skype. This may take some time, depending on your Internet connection and your computer. 
      windows10_3PNG
    4. Partway through the repair process, your computer will look like the image below. This is normal, once it is fully done, click close and attempt to use a Microsoft program.
      windows10_4PNG

    Office 2010/2013

    1. To begin, click on Start and then Control Panel.

      Start Menu
    2. After the Control Panel window opens, click on Uninstall a Program.

      Control Panel
    3. A list of all installed programs should now appear. Highlight Microsoft Office 2010, and click on Change.

      Uninstall Program
      • Note: The exact title of Microsoft Office 2010 may depend on the version installed on your computer.
    4. After the dialog box loads, choose the Repair option and click Continue.

      Repair Office 2010
    5. This process may take a few minutes, but after completion, you will be prompted to exit and restart any open Office programs. You may then click Close. You may be prompted to reboot your computer to apply all changes and complete setup.

      Repair Complete

    Office 2007

    1. To begin, go to the Start Menu > All Programs > Microsoft Office > Microsoft Office Tools, and then click on Microsoft Office Diagnostics.

      Office_07_Start_Menupng
    2. After Microsoft Office Diagnostics opens, click Continue on the first page.

      Office 2007 Diagnostics
    3. By default, all of the diagnostic tests are enabled, so you may click on Run Diagnostics to proceed with diagnosis and repair.

      Run Office 2007 Diagnostics
      • For a summary of each diagnostic, visit Microsoft's site.

      • Note: You may be asked to insert the Office 2007 installation disk during the Setup Diagnostic.

    4. After running the diagnostics, a results page will be displayed. After clicking continue, your web browser will load with Microsoft's recommendations for the next steps to resolve any discovered issues with Microsoft Office.

      Office 2007 Diagnostics Results
  • JackE
    JackE ACE Posts: 45,198 Trailblazer
    @MClarice What ACER model number do you have? Jack E/NJ

    Jack E/NJ