Problem with wifi connectivity

GamingGloryMan
GamingGloryMan Member Posts: 1 New User
edited March 2023 in 2017 Archives
Windows Network Diagnostics
Publisher details
Issues found
Problem with wireless adapter or access point
Fixed
Fixed
Reset the wireless adapter
Completed
Investigate router or access point issues
Not run
Issues found
Detection details
6
Problem with wireless adapter or access point
Fixed
Fixed
Reset the wireless adapter
Completed
Informational
Network Diagnostics Log
File Name: 591239EB-05AF-4F82-B070-E7AC602DE948.Repair.2.etl

Detection details
Expand
Informational
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: 

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
   Manufacturer  . . . . . . . . . : Qualcomm Atheros Communications Inc.
   Provider  . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
   Version   . . . . . . . . . . . : 10.0.0.318
   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem43.inf
   Inf File Date . . . . . . . . . : Monday, June 1, 2015  11:48:22 PM
   Section Name  . . . . . . . . . : ATHR_DEV_OS61_ACER_956x_CH2.ndi
   Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0036&subsys_064211ad
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9
Informational
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

Information for connection being diagnosed
 Interface GUID: 5a142ba3-9a57-4feb-84cd-d6891bfce8f5
 Interface name: Qualcomm Atheros AR956x Wireless Network Adapter
 Interface type: Native Wi-Fi

Connection incident diagnosed
 Auto Configuration ID: 1
 Connection ID: 1

Connection status summary
 Connection started at: 2017-12-30 14:49:53-221
 Profile match: Success
 Pre-Association: Success
 Association: Success
 Security and Authentication: Success

List of visible access point(s): 6 item(s) total, 6 item(s) displayed
        BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID
-------------------------------------------------------------------------
A4-B1-E9-2C-BF-5D	Infra	 b	-66		11	 ThomsonC0AD62
00-37-B7-EF-82-E6	Infra	 <unknown>	-83		6	 BELL652
A0-8E-78-F3-E9-F6	Infra	 <unknown>	-91		6	 BELL517
18-1E-78-04-30-FE	Infra	 <unknown>	-78		11	 BELL655
90-72-82-FE-10-F6	Infra	 <unknown>	-95		6	 Goodie
88-A6-C6-7F-90-2E	Infra	 <unknown>	-90		11	 Kathy&Jim

Connection History

 Information for Auto Configuration ID 1

  List of visible networks: 5 item(s) total, 5 item(s) displayed
  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
  ------------------------------------------------------------------------------
  Infra	 b	Yes		79	Yes		ThomsonC0AD62
  Infra	 <unknown>	Yes		17	Yes		BELL652
  Infra	 <unknown>	Yes		6	Yes		BELL517
  Infra	 <unknown>	Yes		34	Yes		BELL655
  Infra	 <unknown>	Yes		2	Yes		Goodie

  List of preferred networks: 4 item(s)
   Profile: ThomsonC0AD62
    SSID: ThomsonC0AD62
    SSID length: 13
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
   Profile: zakia
    SSID: zakia
    SSID length: 5
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028003
   Profile: Anonymous
    SSID: Anonymous
    SSID length: 9
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028003
   Profile: BAHA
    SSID: BAHA
    SSID length: 4
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028003

 Information for Connection ID 1
 Connection started at: 2017-12-30 14:49:53-221
  Auto Configuration ID: 1
  Profile: ThomsonC0AD62
  SSID: ThomsonC0AD62
  SSID length: 13
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Success
    Last AP:  a4-b1-e9-2c-bf-5d
  Security and Authentication
   Configured security type: WPA2-PSK
   Configured encryption type: CCMP(AES)
   802.1X protocol: No
   Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
   Number of security packets received: 0
   Number of security packets sent: 0
   Security attempt status: Success
 Connectivity
   Packet statistics
    Ndis Rx: 570466
    Ndis Tx: 312397
    Unicast decrypt success: 2916
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 3030
    Rx failure: 233226
    Tx success: 2008
    Tx failure: 3
    Tx retry: 120
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 48125
   Roaming history: 1 item(s)
     Times: 2017-12-30 15:15:08-246
    Roamed from BSSID:  a4-b1-e9-2c-bf-5d
     Reason: 0x00000002

Informational
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 5a142ba3-9a57-4feb-84cd-d6891bfce8f5
 Interface name: Qualcomm Atheros AR956x Wireless Network Adapter
 Interface type: Native Wi-Fi

Result of diagnosis: There may be problem




Computer Name: GAMINGGLORYMAN
Windows Version:
10.0
Architecture:
x64
Time:
Saturday, December 30, 2017 10:23:05 PM
Publisher details
Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version:
4.0
Publisher:
I also get one or more network cables are broken. It might be something to do with Acer as windows support couldn't help.