Problem with wifi connectivity

GamingGloryMan

Windows Network Diagnostics

Publisher details

Issues found
Problem with wireless adapter or access point Problem with wireless adapter or access point	Fixed
Reset the wireless adapter Completed Investigate router or access point issues Not run

Issues found

Detection details

6 Problem with wireless adapter or access point Fixed

Reset the wireless adapter Completed Network Diagnostics Log File Name: 591239EB-05AF-4F82-B070-E7AC602DE948.Repair.2.etl

Detection details

Diagnostics Information (Network Adapter)

Details about network adapter diagnosis: Network adapter Wi-Fi driver information: Description . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc. Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc. Version . . . . . . . . . . . : 10.0.0.318 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem43.inf Inf File Date . . . . . . . . . : Monday, June 1, 2015 11:48:22 PM Section Name . . . . . . . . . : ATHR_DEV_OS61_ACER_956x_CH2.ndi Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0036&subsys_064211ad Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 5a142ba3-9a57-4feb-84cd-d6891bfce8f5 Interface name: Qualcomm Atheros AR956x Wireless Network Adapter Interface type: Native Wi-Fi Connection incident diagnosed Auto Configuration ID: 1 Connection ID: 1 Connection status summary Connection started at: 2017-12-30 14:49:53-221 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: Success List of visible access point(s): 6 item(s) total, 6 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID ------------------------------------------------------------------------- A4-B1-E9-2C-BF-5D Infra b -66 11 ThomsonC0AD62 00-37-B7-EF-82-E6 Infra <unknown> -83 6 BELL652 A0-8E-78-F3-E9-F6 Infra <unknown> -91 6 BELL517 18-1E-78-04-30-FE Infra <unknown> -78 11 BELL655 90-72-82-FE-10-F6 Infra <unknown> -95 6 Goodie 88-A6-C6-7F-90-2E Infra <unknown> -90 11 Kathy&Jim Connection History Information for Auto Configuration ID 1 List of visible networks: 5 item(s) total, 5 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra b Yes 79 Yes ThomsonC0AD62 Infra <unknown> Yes 17 Yes BELL652 Infra <unknown> Yes 6 Yes BELL517 Infra <unknown> Yes 34 Yes BELL655 Infra <unknown> Yes 2 Yes Goodie List of preferred networks: 4 item(s) Profile: ThomsonC0AD62 SSID: ThomsonC0AD62 SSID length: 13 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: zakia SSID: zakia SSID length: 5 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: Anonymous SSID: Anonymous SSID length: 9 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: BAHA SSID: BAHA SSID length: 4 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Information for Connection ID 1 Connection started at: 2017-12-30 14:49:53-221 Auto Configuration ID: 1 Profile: ThomsonC0AD62 SSID: ThomsonC0AD62 SSID length: 13 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: a4-b1-e9-2c-bf-5d Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 570466 Ndis Tx: 312397 Unicast decrypt success: 2916 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 3030 Rx failure: 233226 Tx success: 2008 Tx failure: 3 Tx retry: 120 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 48125 Roaming history: 1 item(s) Times: 2017-12-30 15:15:08-246 Roamed from BSSID: a4-b1-e9-2c-bf-5d Reason: 0x00000002

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: 5a142ba3-9a57-4feb-84cd-d6891bfce8f5 Interface name: Qualcomm Atheros AR956x Wireless Network Adapter Interface type: Native Wi-Fi Result of diagnosis: There may be problem

Computer Name:	GAMINGGLORYMAN
Windows Version:	10.0
Architecture:	x64
Time:	Saturday, December 30, 2017 10:23:05 PM

Publisher details

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version:	4.0
Publisher:

I also get one or more network cables are broken. It might be something to do with Acer as windows support couldn't help.