ACER Aspire E5-521-45BU deleted recovery a FAT partitions

Hi, my family laptop is broken. Started running incredibly slow after a Windows 10 upgrade several months ago, though it also had a virus. I stupidly deleted the recovery partition and the contents of the FAT partition. Thought, no worries, Ill boot from recovery disk. We have lost it. I bought Windows 10 on USB, changed BIO settings to boot from USB first, made use setting were UEFI and boot the Windows 10 USB. I choose to start windows (64 or 32 bit behave the same), the windows logo appears with the circular dots - then... nothing. I have connected it to an external HDMI monitor - no response. We don't have a VGA cable to check with the monitor. I have left it like this overnight, but nothing. Help...

Accepted answers

All comments

chelle_Aust

I also cant seem to order a recovery disk as the technical support website doesn't recognise the Serial Number or SNID of laptop

Sharanji

Are you able to boot from the windows 10 USB?

For recovery media check by directly contact the Acer store representative : http://store.acer.com/
Open the weblink by selecting the region and you will find the contact information.

Quick Links

Top Members

Weekly

Puraw 200

Jack22 110

GAMING6698 60

vsparky 60

Franzinatr 40

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™