Dont turn on or charge

cleaver
cleaver Member Posts: 1 New User
edited March 2023 in 2017 Archives
Model number is MS2346, cant read any of the other numbers on the laptop, do i need to try another battery or maybe a cord? Lot of stuff on there i need to get off, Please help.

Answers

  • JackE
    JackE ACE Posts: 44,879 Trailblazer
    Do you see a battery re-set pinhole on the bottom of the case? If yes, remove the charger. Press and hold the power button for 5 seconds. Then insert a paperclip into the pinhole. Press the clip for about 5 seconds. Re-insert the charger. Press the power button once to try to turn the machine back on. Jack E/NJ

    Jack E/NJ