Aspire E5-576 ... Won't turn on - Help?

ARTAQ
ARTAQ Member Posts: 4 New User
edited March 2023 in 2017 Archives
Hi, we received our new Aspire E15 from Amazon Prime on Sunday and last night it wouldn't turn on when we press the power button. It was plugged in all day and there is a blue light that remains turned on even when unplugged, so there is power. Is this a common problem? Thanks for any ideas. :)

Answers

  • ARTAQ
    ARTAQ Member Posts: 4 New User
    model # N16Q2 if that helps diagnose the problem.