My Acer Liquid Jade Primo microphone not workiing

Kwamena
Kwamena Member Posts: 2 New User
edited March 2023 in 2017 Archives
I recently bought a Acer Liquid Jade Primo, When someone calls and I pick it, I can hear the caller but the caller does not hear me when I talk. How do I solve  this problem.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Try a factory reset, backup your personal data first:

    settings/backup&reset - factory data reset

  • luke_singer
    luke_singer Member Posts: 54 Die Hard WiFi Icon
    edited December 2017
    During a call, you have to press the volume up in order to increase the volume =)
    Do you have Windows 10 Mobile or Android?
  • Kwamena
    Kwamena Member Posts: 2 New User
    I am using Windows 10 Mobile Phone.