Missing caddy and cable. Request form returns error

roger85
roger85 Member Posts: 3 New User
edited March 2023 in 2017 Archives
I ordered the Acer Nitro 5 AN515-51-76YG and it's missing a tray and cable.

When I go to use the request form for the mounting kit, I get this error.

Part number NH.Q2QAA.010 is not valid for this form.

Answers

  • roger85
    roger85 Member Posts: 3 New User
    Spoke to customer support. She was very nice, opened a case, and processed the parts to be sent.