Travelmate 113 new won't turn on

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Sford_68
Sford_68 Member Posts: 2 New User
edited March 2023 in 2017 Archives
got my son an Acer Travelmate for my son. Opened the box followed the instructions, turned it on. Lights on computer indicates it has power, but nothing on the screen at all.  Any ideas?  I tried to register it on acer a minute ago but acer product registration seems to loop back to registration each time.  Any help is appreciated 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Disconnect the battery pack and the AC charger, then press power button twice and wait 5 minutes.
    put the battery back, plug the AC charger and press the power button.

    if it's still not working, give Acer support service or your seller a call.
    I'm not an Acer employee.
  • Sford_68
    Sford_68 Member Posts: 2 New User
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    thanks for you advice. Unfortunately it didn’t work. Awful feeling to buy a present for your kid and it not work out of the box 
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Try turning the screen on with the Fn+F6 or Fn+F5 toggle key combo. Jack E/NJ

    Jack E/NJ

  • iNclement
    iNclement Member Posts: 8

    Tinkerer

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    This could be a RAM issue, Unfortunately you have to remove the battery and the back cover to get to the RAM, Try searching youtube on - 

    Laptop Turns On But No Display On Monitor