Serial number mis match

Abhi01
Abhi01 Member Posts: 3 New User
edited March 2023 in 2017 Archives
I bought an acer predator helios 300 gaming laptop from flipkart, but the serial number given in the invoice (bill) is not matching with the laptop. In the invoice the EAN number is given as the serial number. Is this a problem for warrenty purpose?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Normally not but if they ask for a copy, they will see the mismatch and can arise some questions or doubt.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    contact flipkart and ask them.
    I'm not an Acer employee.
  • Abhi01
    Abhi01 Member Posts: 3 New User
    They told me to return.. but i dont want to return the product because i am using the laptop for 15 days and the product is all ok.. I am just asking do the mismatch of serial number in bill will cause problem during waremty?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Normally not but if they ask for a copy, they will see the mismatch and can arise some questions or doubt.
    I'm not an Acer employee.
  • Abhi01
    Abhi01 Member Posts: 3 New User
    Ok Sir. Thank you for your response.