Problems with Acer Nitro 5 bios updating.

Ambandion
Ambandion Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hey.

I got a Acer Nitro 5 with i5 8250U, 8gb ram, 258gb ssd, MX150 gpu. I just updated the BIOS to the 1.10v but the screen is black everytime i turn it on.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The BIOS update has failed. You can only perform a battery reset. Disconnect from mains, turn off the device and follow the instructions shown here. I doubt it will help, but worth a try. If it doesn't work you should contact Acer and they will ask you to send your device to their repair centre.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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