Acer C740 Swollen Battery

wvsd_tech

I work for a school district and we have a large fleet of Chrome devices. Approx. 1600 Acer C740 and C720 all with swollen batteries. What are our options? We just spent $1000 on batteries and that's only to fix 30 out of 1600!!! Is there a better option for repair?

Manny-Acer_Retired

wvsd_tech said:

I work for a school district and we have a large fleet of Chrome devices. Approx. 1600 Acer C740 and C720 all with swollen batteries. What are our options? We just spent $1000 on batteries and that's only to fix 30 out of 1600!!! Is there a better option for repair?

I am very sorry to hear this wvsd_tech, we are glad to help you with escalating these thread to the appropriate department for follow up, please respond to the private message i have sent you and the information requested to better assist you with your request.

Thanks in advance,
Acer-Manny

Coms03

We have C740's & C738T's in our school district that have the same issue of swollen batteries.  I didn't see any recalls on the consumer safety commission website.  Is there a recall for this problem.

billsey

There is not one that I have heard of. Acer-Manny is out of the office for the next week or two but maybe one of the others will step in and contact you for more info.

Karp-Acer_Retired

Coms03 said:

We have C740's & C738T's in our school district that have the same issue of swollen batteries.  I didn't see any recalls on the consumer safety commission website.  Is there a recall for this problem.

We are sorry to hear you are having this issue. Please respond to the private message i have sent you and the information requested to better assist you with your request.

Regards,

Acer-Karp.

Manny-Acer_Retired

Hello everyone,

The thread is closed due to its age, if you still have problems with your equipment, I invite you to open a new question or create a new post so that we can better assist you.

Thank you,

Acer-Manny