Acer Aspire 5742Z-4459 laptop wont power up?

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Fixitman
Fixitman Member Posts: 2 New User
edited November 2023 in 2018 Archives
I have checked the charger/adapter and i am getting around 19 volts, however my laptop will not power up, no lights no indication at all. I have completed the power rest and to no avail. So i need help. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    if the AC adapter is ok, probably is the laptop battery controller that's having some issues, only an official Acer support service can check it or a good PC repair shop.
    I'm not an Acer employee.
  • tompie
    tompie Member Posts: 1 New User
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    I also have an Acer Aspire E15, e5-523-904b, that will not turn on, no power, no led lights and I cannot hear the fan spinning. I've tried all the suggestions I've seen online but nothing works. I've tried taking out the battery and just using the power adapter but still nothing. Any ideas? Thanks
  • Fixitman
    Fixitman Member Posts: 2 New User
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    tompie have you checked the voltage out put of 19 volts? I took mine to a computer tech and he stated that the adapter was messed up.not allowing the voltage going through. He also replaced the battery due to the age of the battery.