Hi! Im new here. My laptop is not charging when pluggged in

aaronaa
aaronaa Member Posts: 1 New User
edited March 2023 in 2017 Archives
. The indicator will not light up. How can I fix it? I really need my laptop for school purposes.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Follow the instructions from the link below to perform a battery reset:

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

    Have you checked whether the charger is functioning?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!