My touchpad no longet works on Aspire E-15 running windows 10.

bluesriffer
bluesriffer Member Posts: 1 New User
edited August 2023 in 2018 Archives
Due to cursor jumping on touchpad I switched over to using a mouse.  However when I just disconnected the mouse the pad no longer works.  There is only a Mouse in Settings, no Mouse + Touchpad.  F7 shows touchpad is in ON position.  I tried downloading touchpad driver for win 10 but still doesn't.  How do I get it back?

Answers

  • Frustrated30
    Frustrated30 Member Posts: 1 New User
    I have the same problem windows 10 just updated and I have no touchpad. I contacted microsoft they said that Acer has to update to make the touch pad compatible. Checked the downloads section for the Aspire e-15 411 there is no support. Acer when will you rectify this? Or do I need to buy a competitors product?
  • sean61
    sean61 Member Posts: 1 New User
    I have the exact same problem. Acer don't seem to want to solve the problem and for that reason I wont be purchasing any of their products in the future. Very poor from Acer
  • brummyfan2
    brummyfan2 ACE Posts: 28,678 Trailblazer
    Hi,
    Go to BIOS and check whether Touchpad is in Basic mode, if so switch to Advanced mode in Main tab.