My Spin1 keeps turning off when i unplug the charger

lexaldehyde
lexaldehyde Member Posts: 1 New User
edited March 2023 in 2017 Archives
My laptop is stucj at 65% and when i unplug it, it shuts down and wont turn on again unless i plug it in. What should i do?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    How old is the laptop?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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