Acer XR382cqk Display Port Issue @75hz

Wick001
Wick001 Member Posts: 2 New User
edited February 16 in 2019 Archives
I'm having an issue with my display port on the XR382cqk

I'm running Dual MSI GTX 1070 Ti Gaming X's.

When I use the Display Port on the monitor @ 75Hz, every game flickers a gray screen and crashes my computer.

When I set it back down to 60hz it works fine.

When I use HDMI input everything works great at 75Hz.

What could be the problem? 

I've tried reformatting my computer, reinstalling windows, all drivers, all the settings on the monitor.  

I'm stumped. 

Answers

  • Cooljetdi
    Cooljetdi Member Posts: 3 New User
    I have the see problem too. 

    1st: I had problem with the HDMI Acer cable not compatible with my AMD Radeon video card. No screen at all! I switched to display port. And it worked fine.

    Now, I just bought EVGA RTX GeForce 2070 xc ultra video card. The Acer's display port has issue with this card. It restarts my windows every seconds or minutes. If I connected with my Acer's HDMI cable to the video card, it works well! I even replaced video card twice from Microcenter. I thought it was the video card problem.

    Can anyone advise?

    Acer never answered anything.