Display related issue...

sdn151
sdn151 Member Posts: 4 New User
edited March 2023 in 2017 Archives
My laptop is working fine but nothing is showing on the screen. The screen flashes once while starting showing the acer screen and turns off automatically flashes some times...meanwhile,I am able to see whats going on in my laptop. I can see that windows is operating well..
Pleas help!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    if you move the screen, does the image appear?
    had you try to connect an external monitor?
    I'm not an Acer employee.
  • sdn151
    sdn151 Member Posts: 4 New User
    When I press Function+Display buttons tge screen flashes once then disappers...
    No, I did not connected any external monitor...
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited December 2017
    please try with an external monitor or TV if possible.
    if you press F2 key at boot to enter BIOS, do you see any image?

    can you please report your laptop model and installed OS version?
    I'm not an Acer employee.
  • sdn151
    sdn151 Member Posts: 4 New User
    My model is Acer Aspire 5738
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    please answer all my previous questions.
    I'm not an Acer employee.
  • sdn151
    sdn151 Member Posts: 4 New User
    Yes I can see the bios screen and then light goes off..I think the screen is all working fine but the problem is only with the light of the screen.It is not staying awake...
  • JackE
    JackE ACE Posts: 45,083 Trailblazer
    sdn151---You probably need to replace the inverter board. But before you do, you need to test the graphics card by doing what IronFly suggested to HDMI out to a TV screen. If the TV works OK, then google "aspire 5738" "inverter board" with the quotes to find a replacement. Prices less than $20. Jack E/NJ

    Jack E/NJ