I'm actually posting this for a friend who just recently purchased a Spin 1 from Walmart. The situation is that when she unplugs the charger/power supply, the whole laptop shuts down and will not power on again unless she pugs it back in. I was wondering if this was a bios issue or an actual battery problem? To me it sounds like an actual Hardware issue but I don't really want to have to RMA it as it's her only pc right now and she needs it for school. Before anyone asks, it's past the return period at Walmart as they only allow 14 days from the date of purchase to return or exchange laptops. I will post actual system specs if needed but was hoping for any thoughts before I proceed.