Aspire 7 A715-71G-523H fingerprint problem

AndreiB
AndreiB Member Posts: 2 New User
edited March 2023 in 2017 Archives
Hello. 
I try to setup fingerprint as one of my sign in options in Windows 10 and I click on Setup a Windows Hello. Setup should open and let me do it, instead it appears for a while (less than 1 second) and them closes. The fingerprint driver is installed. 
Thanks

Best Answer

  • AndreiB
    AndreiB Member Posts: 2 New User
    Answer ✓
    I've resolved this problem. I reinstalled driver for the fingerprint, inistall device from the device manager and than install. Nothing helped. Only clean installation of Windows 10 resoved my problem.

Answers

  • AndreiB
    AndreiB Member Posts: 2 New User
    Answer ✓
    I've resolved this problem. I reinstalled driver for the fingerprint, inistall device from the device manager and than install. Nothing helped. Only clean installation of Windows 10 resoved my problem.