laptop suddenly dies

adako
adako Member Posts: 6 New User
edited March 2023 in 2017 Archives
Hi,
I have an Acer Aspire E5-771-3059. 2 years and 7 Month old.
When working on it, it suddenly goes black.
I have the powerplug in the outlet always.
Now I can not get a single sound or light from it. Holding on the powerswitch for a long time does not start.
What to do?

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    First, check voltage of charger's output plug. It should be about 19volts. Jack E/NJ 

    Jack E/NJ