brand new pred hel300 ph317-51 boot problem

jimk2017

hello 2 all,
brand new pred hel300 ph317-51
1st day
the laptop was working fine with the free software ..
i fresh clean installed windows 10 and did all the updates,
2nd day
updated all the drivers from the acer official site tested a game and was working great.
after windows,updates,drivers, testing i turn it off.
3rd and final day
i open it today and it worn turn on as it should.
i press pwr button and have a black screen for aproximately 2 mins
it freezes on the predator logo for about 3+ mins and after that
displays the words "no bootable device"
and i just want to cry

my ssd fried? (it doesnt appear any drives on bios!)
i make a usb bootable with windows 10 and try reinstalling/restore them but there are no hard drives in display,
but it was there in the 1st format.


sad,
jim

ven98

You can performa a bettery reset. Here is how: https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

If it doesn't help, contact Acer support in your region or if you are in test period just return back the laptop.