I have an Acer Aspire ES 11, my laptop randomly shuts down, why, HELP!?

Aniisla
Aniisla Member Posts: 1 New User
edited November 2023 in 2018 Archives
please help me as i struggle to do my work i bought this a few months ago and it randomly shuts down.!

Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer

    (1) Did this happen suddenly? (2) Is it still the factory-installed Windows version? Jack E/NJ

    Jack E/NJ

  • Alde
    Alde Member Posts: 1 New User
    edited February 2018
    Hi I am having the same problem. It has happened a few times already. And yes it happens suddenly. I would still have a lot of battery. It has nothing to do with overheating. 
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    @Alde --- You will find two other possibilities by reading thru this related thread. @MaZe and @SteveV posted their solutions which were as follow:

    (1) The bottom case is pressing too hard on a normally-on battery reset button located on the mainboard under the battery reset pinhole. (2) The bottom case isn't pressing hard enough on a normally-off safety interlock button on the mainboard.

    Jack E/NJ  

    Jack E/NJ