Acer Predator 300 PH317 question

RichardGL
RichardGL Member Posts: 24 Troubleshooter
edited March 2023 in 2017 Archives
Hey guys i just bought this laptop , it runs smooth i am really proud of the product , but there's something i want to ask you
On the screen there is one small like dead pixel ,is unseenable unless u really focus on the screen , can this pixel / screen get worse ?

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    It won't get worse, but in the future more pixels may die(not related to this dead pixel), but it is very likely to not happen. As the laptop is new, you should have 14 or 28day test period, during which you can return the device, without giving a reason why. If you feel uncomfortable, you can request a replacement.

    https://www.acer.com/ac/en/IN/content/dead-pixel

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    It won't get worse, but in the future more pixels may die(not related to this dead pixel), but it is very likely to not happen. As the laptop is new, you should have 14 or 28day test period, during which you can return the device, without giving a reason why. If you feel uncomfortable, you can request a replacement.

    https://www.acer.com/ac/en/IN/content/dead-pixel

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • RichardGL
    RichardGL Member Posts: 24 Troubleshooter
    Thank you for the information ! have a nice weekend.
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