Gateway NV53a Overheating and Shutting Down

ClicketySplit
ClicketySplit Member Posts: 1 New User
edited March 2023 in 2017 Archives
Greetings All-

I have a Gateway NV53a Laptop that is constantly freezing and shutting down to the blue screen.  When I reboot it asks if I want to check for a solution but does not seem to find one.

 Among the troubleshooting steps I have taken was to run the Gateway Updater which told me that there are not updates available.  Ran Disk Cleanup.  Ran Disk Defrag.  It is running its original operating system which is Windows 7 64bit.

Could anyone please help..

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    If you think it's overheating, then try vacuuming air intake port for possible dust bunnies. Jack E/NJ

    Jack E/NJ