I have an Acer Iconia A1 - 830 which is currently stuck on Android system recovery screen

Shefly911

It is asking me to apply an update from external storage. What do I do and how do I start to fix this problem?

IronFly

you can't since the full stock image is not available to download, i can only suggest you to search it on XDA community

IronFly

if you do a long press on power button, are you able to exit the recovery or it will boot back to recovery?

if it boots automatically to recovery, can be a corrupted OS and only Acer support service can fix it.

Shefly911

It would only load to the Acer screen. So I put it into recovery mode, factory reset it, and now it turns on to the recovery mode screen. I just tried your suggestion of holding the power button down,, now when I press the power button it quickly flashes Acer and a picture looking like it's asking to be plugged in.. what should I do next?


Thank you so much for your help, very appreciated.

IronFly

Is battery charged?
Let it charge for an hour then try again to boot.
If an USB symbol appears, that means the OS is corrupted and need to be flashed back.

Shefly911

How do i "flash it back" ? That seems to be the symbol it's showing.

IronFly

you can't since the full stock image is not available to download, i can only suggest you to search it on XDA community

Shefly911

Can i ask what an XDA community is? 

IronFly

google search it
i can't link it here

Shefly911

Ok. So I have the file downloaded onto my computer i cant seem to unzip the fastboot folder to start. Can you email me possibly? 

Shefly911

Should i be extracting the files

IronFly

Sorry but i don't remember the steps to reflash it, too many years ago.

Shefly911

My hubbys acer is somewhat dping the same thing but i cant get it to the recovery screen...





IronFly said:

if you do a long press on power button, are you able to exit the recovery or it will boot back to recovery?

if it boots automatically to recovery, can be a corrupted OS and only Acer support service can fix it.