Acer Predator G9 791 Freeze when start up

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ubiks
ubiks Member Posts: 2 New User
edited March 2023 in 2017 Archives
I got this laptop 1 year ago. Last night I didn't do any thing but locked the win10 and went out. After about 30 min, I found my laptop in this state (I didn't activate the update before I left). It had been on this state for 10 hours. I tried to press and hold power button but no response. So I plugged out the power cable and let it run out of the battery.
Then I restart the laptop but the screen is black no Acer logo keyboard light is on (I think maybe BIOS problem). 
Also, I think this is not the Windows update in the photo, it looks like just Acer software update. I didn't see this before.
Need help. Thanks.

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