Hi there, I really need help with a problem with my Acer predator 15.
When I booted up my laptop, it showed a message "please wait while we install new updates". So I waited about 2 hours and it was still stucked on that screen. Finally I decided to restart by holding the power button. But, no matter how long I held the button, it won't restart. So the final alternative was to restart the laptop by pressing the pinhole button at the bottom of the laptop. I removed the power from the laptop and did that.
After that I tried to switch the laptop back on. And it showed a black screen. I waited for 15mjns for the logo to pop up on screen and sadly, it didn't. So I restarted my laptop with the power button and tried my luck again. And it still wouldn't work.
So I read online saying that you have to pressed the pinhole button for 4 seconds and wait for 5-10mins before starting up the laptop. And I did. Still no luck for me.
I even tried the technique where you had to press the power button for 30secs and then power on your laptop. Still wouldn't work for me.
Can someone please explain to me what's going on and help me with this issue? The last I used my laptop was last night. It was working fine. Any help will be appreciated.
I've uploaded an image of the black screen with everything else turned on. Keyboard lights and so on. I don't know what else to do.