XF240YU Red Blue Green Lines All Over Screen

HobbesHCLI
HobbesHCLI Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hello,
Less than 2 weeks ago, I purchased a XF240YU monitor.

Today it has all of a sudden started displaying Red, Blue and Green vertical lines all over the screen.


Here are the troubleshooting steps I have taken so far;
  • Connected monitor using Display port cable
  • Connected monitor using HDMI cable
  • Connected monitor using DVI cable
  • Connected monitor to second computer using HDMI

And yet the issue still persists.

One thing that did catch my attention is that the onboard menu is not affected by this (as if the issue is with all of the input ports and not the screen itself):

Also, this issue appears to be directly related to displayed size and refresh rate as the lines as more spread apart when set at lower resolutions.

Is anyone aware of a factory reset on this model of monitor as the user manual does not reference anything like this.

Otherwise, what are my options?

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