Problem with encryption Acer ES15-533

VDV
VDV Member Posts: 2 New User
edited March 2023 in 2017 Archives
First I tried encrypt by Bitlocker in Windows 10, but when  I must enter password  keyboard don't work on lapto, but if I connect USB-keybord I can enter password. I have last version of bios. Tell me please why keybord doesn't work?
Second I tried use veracrypt and in this case I have problem. When I reload that encypt laptop I see error security boot fail and then laptop don't encypt.

Please help me.

Answers

  • VDV
    VDV Member Posts: 2 New User
    Not ideas? First is more important.