The prtsc key (even with the Windows key) does not work.

Skellogg
Skellogg Member Posts: 1 New User

Windows 8 Acer Aspire 571. The Prt Sc key does not work for me. Any thoughts as to how you can print the screen?

Answers

  • Yasyas786
    Yasyas786 Member Posts: 51

    Tinkerer

    hi

     

    I do unberstand you didnt drop the computer any were if yes  then try this steps

     

    1.Open Device Manager.

    2.Double-click the type of device that you want to uninstall. (keyboard)

    3.Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the Driver tab, click Uninstall.

    4.In the Confirm Device Removal page, do not select Delete the driver software for this device


    5.Click OK to complete the uninstall process.

    6.When the uninstall process is complete, restart the computer.

     

    after restarting it will auto matically re install the drivers it will fix the problem else

     

    do factory reset which will delete all the data from your computer and take your computer to the day 1

     

    http://acer.custhelp.com/app/answers/detail/a_id/29311/session/L3RpbWUvMTM2MTgwMzk1OC9zaWQvM2p5S1hLa...

     

     

    else

     

    if you product in warranty contact acer to send in for  repair or if OOW you can arrange your unit for repair at charges applicable.

     

    thanks

This discussion has been closed.