How do I contact Support without a SNID

rlalande
rlalande Member Posts: 1 New User
edited March 2023 in 2017 Archives
My girlfriend has a B1-770 tablet purchased under a year ago according to the receipt I am looking at.  The battery in it swelled up and split the device in half.  To contact Acer Support, I need to get the SNID.  The device doesn't power on so I am unable to retrieve this information.  Is there a way to contact support without the SNID?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    I don't have a 770, but there should be a label with the SNID on it. It's liable to be really small numbers, I usually take a picture then zoom in to read it.
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