Acer Aspire Keyboard Not Working...Help!

jcharles
jcharles Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hello,

I have  an Acer Aspire E1-470P-6559. I've had it for awhile now, and my keyboard just stopped functioning. I can't type anything in when I try to log into the device. The mouse touchpad is still working, so I can use the "On-Screen Keyboard" to type in characters. 

I have tried restarting it while tapping f2, but it does not work. I'm hoping it's not an issue with the hardware.

I did try resetting the computer to factory settings, but I'm still having no luck. Does anyone have any solutions? 

Answers