Freeze and black screen in Predator 15

Alaasaad
Alaasaad Member Posts: 4 New User
edited March 2023 in 2017 Archives
When I have been away from my laptop for awhile the screen became black and fans start working and produce high voices. I cannot enter to login screen or desktop. So the only solution is to press the power button to restart the laptop. I know it's not a really solution. 

The problem now has worsened, when I turn on the laptop , the screen black and power button and keyboard lighted. Or the desktop appears and after 2 minutes every thing in screen are freeze . 

Anyone can can help me ? I bought it befor one moth from amazon and it has a global warranty but the mantinace services in Saudi Arabia in Jeddah didn't accept to check the laptop to find the problem . So , is there any thing can I do it to solve this problem. I need this laptop not for gaming I need it for staudyibg and programming ... until now I cannot used it . 

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