ACER Aspire E 15 BSOD errors

Elise_Grimwald
Elise_Grimwald Member Posts: 3 New User
edited March 2023 in 2017 Archives
I have been having issues with BSOD errors several times in the past 2 months I've owned my laptop. I was doing work, and I had a BSOD that said IRQL_NOT_LESS_OR_EQUAL. I've had the same error before, and the last time, it took system restoring to the beginning to get rid of it. This is about the fourth time this has happened. I have checked for viruses, there are none. The diagnostic checks I've done reveal nothing (the drivers and memory all say they are OK. One might need updating, but I haven't seen any that do). I am sick of these errors. :(. What can I do to stop them from returning?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited November 2017
    download this tool, whocrashed:
     
    before running it, browse to C:\windows\minidump
    delete all files apart the first 2-3 files (newest)
    then install whocrashed and run it
    click on Analyze
    report here the result.

    Please post your complete laptop model and your BIOS version:
    to check laptop model and BIOS version
    windows logo + r keys
    type
    msinfo32

    report model and BIOS date version
    I'm not an Acer employee.