Acer Nitro 5 AN515-51-56U0 SSD installation problems

TrevaPaul
TrevaPaul Member Posts: 1 New User
edited November 2023 in 2018 Archives
I recently purchased an Acer Nitro 5 AN515-51-56U0- While I'm enjoying the laptop I, like a few others on this forum, found out the hard way that acer was to cheap to ad sata access. I spoke with customer support and they immediately sent out a cable and HD bracket (familiar with this issue?) Now I'm facing two issues. 1. Very minor but the bracket they sent simply doesn't fit the laptop- I can deal. My real question is 2. I attached the drive and reassembled but when I went to boot I could see I had power (right side blue power light lit) but black screen, no bios, prompts, anything. I though that I had loosened a cable so I opened back up and reattached everything. Still nothing, disconnected second drive, nothing. Unplugged the new sata cable BOOM it's now bootable. Anyone having the same issue? Is the computer treating the new drive as the main? If that is the case why wont it boot when the new sata is simply installed....come on acer...

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